Policy Effective as of July 30, 2018
Privacy Notice Overview
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Why Do We Collect Information and Data?
We collect, process and retain personal information from you and any devices you may use when you use our Services, or provide to us on a web form, or when you update your information or otherwise correspond with us regarding our Services. Additionally, we may collect personal information from third parties. We collect information for the following purposes:
How Do We Collect Information?
We collect personal information:
What Kinds of Personal Information Do We Collect?
Information That You Give Us
The information that we collect directly from you includes:
You decide how much information to share with us in most cases, but not sharing required information may limit your ability to engage in certain activities, such as payment information required to complete a transaction.
Information Collected Automatically Through Your Use of the Service
When you use or interact with our Site and Services, we receive and store information generated by your activity, like usage data and other information automatically collected from your browser or mobile device. The Information that we automatically obtain from you includes:
Information Collected Using Cookies, Web Beacons, and Similar Technologies
COOKIES, beacons, tags and scripts are used by TRANSFAST and our partners, affiliates, or analytics or service providers. These technologies are used:
The information collected may include your IP address; browser type and version; preferred language; geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; operating system and computer platform; the full Uniform Resource Locator (URL) clickstream to, though, and from our Site, including date and time; and areas of our Site that you visited. We also may log the length of time of your visit and the number of times you visit and purchase or use the Services.
We may assign you one or more unique identifiers to help keep track of your future visits.
We may supplement the information we collect with personal information from third parties. For example, we may collect and use demographic information that is publicly available, additional contact information, and information obtained by identity verification services and credit reporting agencies, as allowed by applicable national laws.
Our Web site includes Social Media Features, such as the Facebook, LinkedIn and Twitter buttons and Widgets or interactive mini-programs that run on our site. These Features may:
When May We Share or Disclose Your Personal Information?
We do not sell, share or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. Nevertheless, we may share information about you (including non-public, non-personally identifiable information) with:
Uses of Personal Information (other than providing payment services)
Provide, Improve and Personalize our Services
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, verify security, and to improve marketing, analytics, or site functionality.
Personalize our Advertising and Marketing Communications
The Site may contain links to other web sites. TRANSFAST Remittance LLC is not responsible for the privacy practices or the content of these other web sites. We encourage you to familiarize yourself with the privacy practices of these other sites prior to submitting your personal information to them.
We may choose to use Google AdSense to publish ads for and on this site. When you view or click on an ad, a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: https://tools.google.com/dlpage/optoutplugin/eula.html.
Testimonial and Referrals
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via details mentioned in the Contact Us section.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name, email address and phone number. We will automatically send your friend a one-time email inviting him or her to visit the site. TRANSFAST stores this information for the sole purpose of sending this one-time email, and for tracking the success of our referral program.
Withdrawal of Consent
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
Access to Your Personal Information and Retention
We will honor any statutory right you may have to access, modify or erase your personal information. Where you have a statutory right you to access, modify or erase your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases and in accordance with applicable national laws, but will give you reasons if we do so.
You can access, modify or update or delete your personal information submitted on our Site by logging into your account and changing your preferences. You may also contact us using the Contact Us details below.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What Security Measures Do We Have?
We protect your information using administrative, organizational, physical and technical safeguards, including firewalls and data encryption, to reduce the risk of loss, misuse, unauthorized access, disclosure and alteration. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, and availability. We regularly test
Other Important Information
Data Transfers to Other Countries
TransFast is headquartered in the United States, and we have operations, entities, and service providers in the United States and throughout the world, including in India. As such, we and our service providers may transfer your personal information to, store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
If you are located in the European Economic Area, we provide adequate protection for the transfer of Personal Information to countries outside of the EEA through a series of inter-company agreements based on the Standard Contractual Clauses authorized under the EU Data Protection Directive 95/46/EC.
TransFast does not offer services to minors and does not knowingly collect Personal Information from children under the age of 13. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us using the Contact Us details below and we will promptly respond.
If you have questions or concerns regarding this Privacy Notice, or would like to update information we have about you or your preferences, please contact us by email at firstname.lastname@example.org or by one of the following additional methods:
In the United States by calling us at +1-888-973-6383 or by writing to us at:
Attn: Data Privacy Officer
44 Wall Street, 4th floor
New York, NY 10005, USA
In the European Economic Area by calling us at +44 (0)20 3176 2637 or by writing to us at:
Attn: The Compliance Director
Studio 116, Grand Union Studios,
332 Ladbroke Grove, London
United Kingdom, W10 5AS
TERMS AND CONDITIONS
Policy Effective as of November 24, 2017
This website (“Site”) is provided by TRANSFAST Remittance LLC (“TRANSFAST”). The following agreement ("Agreement") details how you may use this Site and the services ("Services") made available through it. ‘Site’, by definition for this agreement includes our Service application(s) available via internet/web access, mobile and smart phones, tablets, or any other technology that allows you to access the Service, which exists now or in the future.
As used throughout this User Agreement, the terms "TRANSFAST", "we", "us", and "our" refer to TRANSFAST Remittance LLC, a Delaware corporation, together with its employees, consultants, directors, successors, affiliates, service providers, and assignees. The terms "you" and "your" refer to users of the Service, whether in their capacity as Senders, Recipients, or visitors to our websites.
By your use of this Site and our Services you agree with and accept the following terms and conditions, otherwise, please don’t use the Site.
This Site, including all text, graphics, logos and image, as well as all other TRANSFAST copyrights, trademarks, service marks, products and service names are the exclusive property of TRANSFAST, and may not be used for any purpose without express written permission from TRANSFAST.
This site and the services made available through this site, are provided without any warranty of any kind, or condition, expressed, implied or statutory. Transfast, its subsidiaries, employees and correspondents specifically disclaim any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
TRANSFAST assumes no responsibility and shall not be liable for any damages or losses of any kind caused by the use of this Site or Services made available through it. This disclaimer includes damages caused by computer viruses, worms, bots or any other computer software problems that may infect or damage your computer software, hardware, memory or any other property of yours as a result of your accessing this Site or using the Services.
You agree to indemnify, defend and hold TRANSFAST, its affiliates, officers, directors, owners, employees, contracted service providers, representatives, correspondents and agents harmless from any claim or demand made by any third party, including any and all losses, damages, liabilities, including attorneys' fees, costs and expenses of any kind relating thereto, arising from your use of the Services made available through this Site, your violation of these terms and conditions, or your violation of law or intentional wrongdoing. You also agree to indemnify TRANSFAST (et al above) for any delay in the acceptance, processing, and completion of transaction, refund, or credit until TRANSFAST’s proprietary verification and validation processes are complete.
LIMITATION OF LIABILITY
Except for claims under section 1810.5(c) of the california financial code arising from transactions originating in California, in no event shall TRANSFAST, its affiliates, officers, directors, owners, employees, representatives, correspondents and agents be liable for any direct, indirect, incidental, special, consequential or exemplary damages beyond the sum of $500.00 (in addition to refunding the transaction amount and service fees), including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if TRANSFAST has been advised in advance of the possibility of such damages) resulting from negligence on the part of TRANSFAST, its agents or disbursement partners, or their respective subsidiaries, officers, agents, partners, or employees.
DISPUTE RESOLUTION AND GOVERNING LAW
Any controversy, dispute, or claim arising out of or in relation to your use of this Site or the Services made available through it shall be governed by and construed in accordance with the laws of New York, New York, USA.
Improperly Filed Litigation
All claims brought against TRANSFAST must be resolved in accordance with these terms and conditions. All claims inconsistent with these terms and conditions shall be considered as improperly filed, and in breach of these terms and conditions. In such event, TRANSFAST shall be entitled to recover its reasonable attorneys' fees and costs (including in-house attorneys and paralegals), provided that TRANSFAST has served you with written notification of said improperly filed claim, and said claim has not been withdrawn.
Waiver of Class Action Rights
By entering into these terms, you hereby irrevocably waive any right you may have to join claims with those of others in the form of a class action. Any claims arising out of, relating to, or connected with these terms and the Services must be asserted in the party's individual capacity only.
You agree that the following categories of information may be provided to you and received by you via this Site: (i) this Agreement and any amendments, modifications or supplements to it; (ii) any initial, periodic or other disclosures or notices provided in connection with the Services made available through this Site, including without limitation those required by federal or state law; (iii) any customer service communications, including without limitation communications with respect to claims of error or unauthorized use of the Services; (iv) any other communication related to the Services made available through this Site or TRANSFAST.
This Agreement, together with all other provisions incorporated herein by reference, represents the entire agreement and understanding between you and TRANSFAST with respect to the use of this Site and the Services made available through it. This Agreement replaces and supersedes any prior agreements between you and TRANSFAST with respect to the use of this Site and the Services made available through it.
Failure by TRANSFAST to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found to be invalid, the parties agree to endeavor to give appropriately valid effect to the intention of this Agreement as reflected in the provision, and the other provisions of the User Agreement shall remain in full force and effect.
TRANSFAST may modify and change this Agreement without notice, except as may be required by law. The most current version of this Agreement may be viewed at any time by visiting this Site. If you do not agree with any changes or modification, you may terminate your account on the Site and your use of the Services. If you use the Services after the effective date of an amendment or modification, you shall be deemed to have accepted that amendment or modification.
In the event that there may be any inconsistency between the English and or any language text on this Site, including this Agreement, the English text shall always prevail.
Questions, notifications, requests for refunds or further information can be sent to TRANSFAST, as follows:
Attn: Customer Service
44 Wall Street, 4th floor
New York, NY 10005, USA